Real Time Crime Center
Mission
The mission of the Glendale Police Departments Real Time Crime Center (RTCC) is to utilize technology to safe guard the wellbeing of our community and enhance citizen and officer safety.
Overview
The RTCC is a technology driven support center which uses state of the art technology to provide vital information to officers and detectives on scene. The benefits of the RTCC includes real time information sharing, crime prevention and reduction, and increased public safety.
Advanced technology is revolutionizing how cities locate, prevent and mitigate crime. RTCC operators are using this technology to their advantage to map and integrate various law enforcement tools such as computer aided dispatch (CAD) automated police vehicle locator (AVL), license plate readers (LPR), city owned and other authorized CCTV cameras. These tools allow RTCC operators the ability to be virtually on-scene prior to the call being dispatched. This allows the operators to provide first responders with critical information to specific incidents, provide situational awareness ahead of officer arrival, and enhance investigative capabilities of the department.
The RTCC has been in operation since 2019 and has integrated over 1,700 CCTV cameras. The RTCC has assisted in increasing the solvability of cases that may have otherwise been unsolved, while also increasing safety within the community. We have established relationships with multiple public and private entities and are always looking to develop new partnerships within the community.
Real-Time Crime Center Helps Glendale Police Catch Criminals from Glendale Media on Vimeo.
Camera Registration Program
The City of Glendale would like the opportunity to partner with our community members and private businesses to keep our city safe. Our Community Watch Program and City Watch Program allows for citizens and businesses to register privately owned cameras with the Glendale Police Department.
All businesses and residents are encouraged to participate. View the tabs below to gain insight on each program or to fill out the registration form.
Community Watch Program - For Citizens
Glendale Police Department would like to partner with our community in crime prevention. The Community Watch Program is a completely voluntary program that allows our citizens to register their privately owned cameras with the police department.
City Watch Program - For Business Owners
Glendale Police Department would like to partner with privately owned businesses within the community. Privately owned businesses have the opportunity to connect their cameras to the Real Time Crime Center. This partnership allows officers to be virtually on-scene and provide first responders with critical information pertinent to the call for service or active scene. Fill out this City Watch Program form if you are a private business owner who would like more information on this partnership.
Learn More
Frequently Asked Questions
Is the Real Time Crime Center like Big Brother, always watching us?
No. The Real Time Crime Center does not constantly monitor cameras. CCTV camera systems are monitored as needed during an active scene or to conduct a criminal investigation.
Has the Real Time Crime Center experienced any success yet?
Yes. The Real Time Crime Center has numerous success stories. Our RTCC operators have assisted both patrol officers and detectives with identifying and locating suspects and suspect vehicles, arrest of suspects and case closures. Some of the cases the Real Time Crime Center has assisted in solving include; burglaries, robberies, stolen vehicles, and homicides.
Who works in the Real Time Crime Center?
The RTCC is staffed with both sworn and civilian personnel.
Is the Real Time Crime Center in operation 24/7?
No. Currently the RTCC is not staffed 24/7.
Additional Information
The Glendale Police Department wants to remind you on game day - to put your drones away!
Drones are prohibited from flying in and around State Farm Stadium starting one hour before and ending one hour after each game.
This protects you, other fans and the players.
The Glendale Police Department appreciates your support! Thank you!