Police Misconduct Form

Any person who witnesses or has direct knowledge of police misconduct may file a complaint. It doesn't matter whether the person making the complaint was directly involved in the incident.

Call the police department if you witness or learn of police misconduct. This misconduct may relate to excessive use of force, unethical conduct, discourteous or abusive actions, or a violation of a city, state or federal law.

The Glendale Police Department views all allegations of impropriety against its police personnel seriously and actively conducts an investigation on employee misconduct. For this reason, the complainant must ensure that their complaint is based on fact.

False reporting in an attempt to unjustly discipline or defame police personnel or to place their employment in jeopardy can result in criminal charges or civil suit by the employee involved.

Complaints can be filed in several ways:

• Contact the supervisor of the police employee involved. The telephone number for making a complaint is (623) 930-3000
• Call the hotline and leave a detailed message for the Professional Standards Unit at (623) 930-4747
• A complaint may also be filed by printing and completing a copy of the form in PDF Format and mailing it in
  • Complaint Form(PDF, 358KB)
  • Complaint Form (Spanish)(PDF, 370KB)
• By e-mail to PSU@Glendaleaz.com
• Submitting the online form
  • Online Form
  • Online Form (Spanish)

Note: This form is for those complaints relating to police service and/or police misconduct

The Glendale Police Department is dedicated to protecting the rights of all citizens and we carefully investigate all complaints relating to police service and/or police misconduct. Our mission is to provide quality police service, and you can assist us in accomplishing this goal when you contact us regarding what you consider to be improper police conduct. We value your opinion and thank you for bringing this matter to our attention.

Please provide as much information as you can and submit the form when completed. An email address is required so that we have the ability to speak with you about your complaint in a timely manner. The Professional Standards Unit or the employee's supervisor may contact you during the process of their investigation.

Please Note: This form should be used to file a citizen complaint related to police service and/or police misconduct. It is not intended to be used to file a police report. Get information on how to file a police report.

In most cases the supervisor of the accused employee conducts the investigation. When the allegations are of a very serious nature, the investigation may be conducted by the department's Professional Standards Unit. This usually involves incidents that could result in demotion, termination, or criminal charges.

The investigating supervisor reviews the facts and circumstances of the incident by interviewing witnesses and collecting evidence. When completed, the supervisor reports the incident and submits the findings through the chain of command within the appropriate bureau to determine the final outcome, including disciplinary action if necessary.

The final outcome of the investigation will fall into one of the following categories:

• Exonerated - The employee's conduct was proper or within department policy.
• Unfounded - The allegation was found to be false.
• Not Sustained - There is insufficient evidence to prove or disprove the allegation.
• Sustained - The allegation is supported by sufficient evidence to justify a reasonable conclusion of guilt.
• Partially Sustained - Part of the allegation was sustained, while other parts were not.

The complainant will be advised of the supervisor's findings. City, state and federal laws govern a police employee's privacy rights. As a result, disciplinary action is not subject to disclosure without a court order.