Surveys
Community Survey
At the city of Glendale, our mission is to improve the lives of the people we serve every day. Resident opinions matter and are very valuable in helping us meet that mission and guide our city strategic planning.
To help us understand resident priorities, the city is working with Polco, a third-party administrator, to conduct the 2025 National Community Survey. The survey provides the city with an understanding of resident perspectives about the city’s services, policies, and management.
The survey opens on June 16th to those residents who were selected in the random sample. Those residents will receive a postcard and survey packet in the mail.
The survey opens for all residents on July 28th. Come back to this website on that date for a link to the open participation survey.
We appreciate your time and value your feedback.
Frequently Asked Questions
How long will the survey be open?
June 16th to July 28thfor the randomly selected households only.
July 28th to August 22ndfor open participation for all residents. A survey link will be available on this site.
Who can participate in the survey?
This survey is for randomly selected households only. The city will conduct a separate survey that will be open participation to all residents just a few weeks from now.
How long will the survey take to complete?
It should take about 10-15 minutes. Please take your time and answer openly and honestly.
How can I be assured that my feedback will remain anonymous?
Your responses are confidential and no identifying information will be shared.
This is a confidential survey conducted by an outside firm, so your identity is completely secure. https://info.polco.us/your-privacy
Can I share my survey link with another person?
No. This survey has a unique link for randomly selected households only.
How will the survey results be used?
The survey results will be provided to the city in a report format and the results will be shared with city leadership. Your feedback will help guide decisions that affect your city.
How will the survey results be used?
The survey results will be provided to the city in a report format and the results will be shared with city leadership. Your feedback will help guide decisions that affect your city.
What if my URL is not working?
We find that there are a few reasons why a link may not be working. First, when you are typing the URL into your address bar, make sure that it is typed exactly the same as how it appears on the invitation you received. Even one wrong character can make the URL unsearchable. Second, ensure that you are typing the URL into the address bar not the search bar. The survey links are not accessible through most search engines because we only want people from our community to participate.
You can also take the survey via the QR code.
Previous Community Surveys
22 Result(s) Found
The City Attorney's Office is committed to providing the highest level of legal services to the city
- Telephone623-930-2870
- Email
citymanager@glendaleaz.com
City Manager's Office Oversees city operations, policies, and strategic initiatives.
- Administration623-930-4400
- Emergency9-1-1
- Email
FireDept@glendaleaz.com
The Glendale Fire Department is dedicated to protecting lives and property through rapid response, innovative services, and community outreach.
- Telephone623-930-2270
- Benefit Information for Retirees
Benefits@glendaleaz.com
At the City of Glendale, we work hard every day to be the community of choice for residents, businesses, and employees, and we invite you to be part of it.
Choose from bus routes, Dial-A-Ride, GUS service or taxi vouchers. All services meet ADA requirements with reasonable modifications available.
- Customer Service623-930-2660
Learn about the changes in fees and street sweeping schedules, ensuring your services are timely and efficient.
Glendale's Street Maintenance Division handles essential services like street and sidewalk repairs, graffiti removal, and pothole patching.
The Glendale City Court offers a range of services, including juvenile debt relief, civil traffic tickets, and online court options.
- Development Services Center Main Line623-930-2800
Ensure your project meets Glendale’s building codes and services with clear guidelines for zoning, tenant improvements, and permits.