Police Records Technician

Essential Functions

  • Answers inquiries from department personnel and other police agencies regarding criminal activity information such as local warrants, bookings, victims, suspects, convicted felons and general background checks.
  • Handles counter and telephone requests from the public for information per Privacy/Security Guidelines and general information and direction.
  • Performs data entry of criminal activity information into computerized criminal justice information systems, including ACIC/NCIC.
  • Performs queries of information on computerized criminal justice information systems (ACIC/NCIC); compares information and verifies correctness of information.
  • Transcribes police reports and report supplements from department personnel, by telephone, tape, or handwritten copy into the computerized police information system through the CARE, and CHIPS programs.
  • Retrieves information from computerized systems and releases it under court orders.
  • Logs, and maintains all Police activity reports in preparation for filing into systems.
  • Field and retrieves materials using established filing system; sorts and indexes materials for filing and distribution.
  • Transcribes investigation reports from dictation.
  • Prepares search warrants.
  • Performs court liaison duties including transporting documents to the offices of county attorneys and Judges.
  • May perform detention officer duties as required.
  • Performs other related duties as assigned.

Minimum Qualifications

High school diploma or GED equivalent and one year experience in data entry and the use of word processing equipment. Preference will be given to candidates with current experience in a law enforcement agency.

Knowledge of:

  • Police Department policies, procedures and practices
  • Computerized criminal justice information systems (ACIC/NCIC, CHIPS, PACE, Pawn)
  • Federal, state, and local regulations regarding criminal justice records, and victims rights laws
  • City and county court procedures regarding criminal records
  • Department telephone and computer equipment

Skill in:

  • Operating computerized date entry and retrieval systems
  • Transcribing from dictation

Ability to:

  • Use judgment in performing data entry of technical information, and responding to court orders
  • Retrieve and verify technical data on computerized systems
  • Compile reports, bookings, and transmittals for the proper court
  • Maintain complete and accurate records and files
  • Work under pressure in time-limited situations where accuracy is essential
  • Communicate clearly and concisely, both orally and in writing
  • Establish and maintain effective working relationships with department personnel and other police agencies

Any combination of training and experience that provides the required knowledge, skills and abilities is qualifying.

Special Requirements

  • Possession of, or ability to obtain, an Arizona driver's license.
  • Level A Terminal Operator Certification by the Department of Safety within 6 months of hire.
  • Holidays, weekends, and shift work will be required.
  • Applicants may be required to undergo drug testing prior to employment and will be subject to further drug and alcohol testing throughout their period of employment in accordance with the City of Glendale Substance Abuse policy.

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